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ICB Office Administration Programme



This programme is perfect for those of you who want to learn a little bookkeeping, and a lot of all-round office knowledge. By learning about all the elements that contribute to a smooth-running office, you’ll be able to help out in just about any department.

As you work your way through this programme’s 12 subjects, you’ll move up from the Foundation Level through the Intermediate Level and ultimately to the Advanced Level – and achieve their associated NQF qualifications.

This programme is a great choice if you want to help any company run in an organised way. The knowledge you gain in each successive qualification builds on the last, allowing you to take on key functions and increased responsibility in your workplace.


This programme is ideal if you are:

  • Looking to land your first job
  • Wanting skills that make you employable in any business
  • Ambitious and want to be top of the list for promotions
  • Eager to learn the basics of marketing, bookkeeping, human resources and economics
  • Want to be able to set up, run and manage an efficient office environment.

For more details, please see the Unit Content on the Course Content tab above or contact us.




Registered qualification: Certificate: Office Administration

(NQF L5 - SAQA ID 23618)

 Entry requirements:

  • Grade 12 (Std 10) or equivalent
  • You must be at least 16 years of age
  • No prior accounting knowledge needed.


1. Business and Office Administration 1
2. Bookkeeping to Trial Balance
3. Business Literacy
4. Marketing Management and Public Relations
5. Business Law and Administrative Practice
6. Cost and Management Accounting

Jobs you'll be able to apply for:

Junior Office Administrator, Receptionist, Office Assistant, Public Relations Officer, Marketing Administrator

What you'll be able to do:

Business communication; bookkeeping up to trial balance; apply your basic knowledge of cost and management accounting; use your basic skills in marketing and public relations, business law and administrative practice.



Registered qualification: Higher Certificate: Office Administration

(NQF L5 - SAQA ID 23619)

 Entry requirements:

  • Certificate: Office Administration NQF L5, which consists of the previous six learning areas.


7. Business and Office Administration 2
8. Human Resources Management and Labour Relations
9. Economics

Jobs you'll be able to apply for:

Senior Office Administrator, Secretary, General Office Manager, Human Resources Administrator, Labour Relations Administrator

What you'll be able to do:

Apply a range of office administration techniques and economics, perform human resources and labour relations administrative tasks.



Diploma: Office Administration

(NQF L6 - SAQA ID 35958)

 Entry requirements:

  • Higher Certificate: Office Administration, which consists of the previous 9 subjects.


10. Business and Office Administration 3
11. Financial Statements
12. Management

Jobs you'll be able to apply for:

Office Manager, Public Relations Manager, Administrative Manager.

What you'll be able to do:

Use your advanced knowledge of office administration and management techniques, financial accounting and reporting skills.



Do not wait another second!

Please contact us to get registration dates for this course.